After completing your shipment booking on fuuffy, don’t forget to pack your parcel properly to facilitate the pick-up process. Here are some tips of packing from fuuffy’s Specialist!
How to pick the most suitable packaging?
The size and materials of your parcel affect the choose of packaging. Here are some significant factors to consider:
- Item size: Packing your parcel with a packaging that doesn’t suit the size of your parcel might increase the possibility that the parcel be damaged during transit. Therefore, you’ll have to consider the size of your parcel in advance and choose a packaging with similar size to the item when choosing packaging.
- Item Category: According to the type and material of the item, the required degree of protection will vary. For example, fragile products need to add multiple layers of protection (such as adding a layer of Bubble paper). You also need to reserve some space to add other cushioning materials (such as styrofoam) to reduce the impact of friction and product damage. If you want to send items that are difficult to destroy (such as clothes, books, etc.), you can place them in the same box. If you want to send fragile items (speakers, ceramics, glassware, handicrafts, etc.), you must wrap them completely in cushioning material (Bubble paper packaging, etc.), and then mail them in separate boxes.
- Item Weight: Packing with a light box or a used box could lead to parcels getting damaged. Therefore, we recommend using a cardboard box or a reinforced plywood box.If you have any questions about packaging, please feel free to contact fuuffy!
How to pack fragile goods?
- A durable box of suitable size/ package
- Pick the items with bubble wrap
- Place the packaged items at the centre of the box
- Fill the void of the box using bubble wrap or newspapers
- Seal the close by packing tape for several times for protection.
Will Incorrect Box Packaging Result in Returns or Penalties?
While reusing boxes for shipping is common practice, proper handling of old labels and dangerous goods labels is crucial to avoid package returns. The following conditions may result in package rejection:
1. Incomplete Coverage of Old Labels
When reusing boxes, please ensure they are completely concealed. If any portion of the old label remains visible, or courier company believes the old label remain visible, the package may be returned, and even incur penalties.
2. Residual Label Marks on Packaging
Even after removing old labels, any remaining adhesive residue or label marks may cause confusion, and result in returns and penalties.
❗️Important Note
Old labels must be completely covered with no visible parts showing through. Ensure the covering material is opaque and properly adhered to the box surface.
3. Improper Handling of Dangerous Goods Labels
Fuuffy NOT suggest reusing boxes with dangerous goods labels.
⚠️When reusing boxes with dangerous goods labels, but the declared items are inconsistent with the class of dangerous goods labels, or the declaration is not accurate, the package will be returned and also incur penalties.
(For example: When reusing boxes with battery label, but the declared item does not contain battery, hence the item was not declared as contain battery when providing the information. This is an inaccurate declaration.)
Prohibited Items Fee
Shipments that are tendered to UPS in contravention of or not in compliance with applicable laws and regulations or UPS’s terms and conditions of service or contractual service (including, but not limited to, prohibited shipments or shipments that UPS does not accept or regularly provide service for without an exception, e.g. dangerous goods and hazardous materials) are subject to a fee of HK$2,334 per package. This fee is without prejudice and in addition to the shipper’s responsibility for all other sums that UPS may incur and claims against UPS resulting from the contravention or non-compliance.
If you're concerned about proper handling, the safest option is to use new packaging materials. This prevents shipping delays, returns, or potential penalties due to label issues.
if the items are small, you can use a courier bag with Bubble wrap inside.
How to pack heavy and big items?
- Use stronger boxes and avoid using old and used boxes since they are less durable.
- Use protective materials like bubble wrap or airbags for protection.
- Use kraft adhesive paper or protective adhesive paper to wrap the cartons. Especially on the opening and closing positions and burying gaps of the cartons, you can past the adhesive tape several times.
- Pack more layers.
Don’t reuse an old box, which may cause damage to your goods.
Basic packing steps
Step1
Choose a box
Highly recommended to use a new box. You may reuse an old box for packaging, but it will increase the possibility of parcel damage.
Step2.
Prepare the box
Remember to prepare the box and complete packaging before the courier arrives to pickup.
Step3.
Pack the items
If it is a fragile item e.g. glass or ceramics products, please wrap it with bubble wrap before putting it into the box.
Step4.
Fill the box
To prevent damage inside the box, especially for fragile items, please use protective materials like bubble wrap and newspapers to fill the box and leave no space.
Step5.
Measure the size and get quote
Measure and count the number of parcel(s) after packaging. Then, enter the size to get the quotation and place an order.
fuuffy’s Reminder
The courier only comes to pickup the parcel but will not assist in packaging. If the parcel is not packed properly, it may result in parcel damage, delay in delivery and even affect insurance claims.
Each single parcel is treated as one package. Even two or more parcels are packed together and make them look like a single parcel, they will still be treated as multiple package.
fuuffy’s Reminder
Apart from packing the parcel, please be reminded to print out the shipping labels and commercial invoices sent to you along with the fuuffy confirmation email, and give them to the courier staff together with the parcel.
